Case Study
Carola Kitchen
Carola Kitchen
Category Hashtag:
Corporate Website / Cloud Infrastructure / Web Development / UI/UX Design & Development / Customer Relationship Management (CRM) / Customized Web Content Management System (WCMS)
Introduction of company
Introduction
of company
Carola Kitchen Sdn Bhd is a well-established Malaysian firm, founded in 1996, specializing in the design, manufacturing, and installation of custom-built cabinetry, primarily kitchen cabinets and wardrobes. The company is known for its all-in-one kitchen solution approach, handling projects from design to installation, and utilizing durable materials like aluminum and various boards. Operating on a model that emphasizes transparent marketing and price clarity, the firm has grown to include three storefronts and a factory, driven by a founder with deep industry experience in cabinet craftsmanship.
Why need us?
01
01
Streamline Custom Design & Transparent Quotation
Digitizing the high-touch sales process is critical. Implementing a specialized 3D Visualization and Instant Quotation Tool is required to allow potential clients to configure bespoke cabinet designs, select from the full material catalog (e.g., aluminum, low-formaldehyde laminates), and immediately generate itemized, accurate pricing. This solution directly enhances the firm's commitment to transparent marketing, significantly accelerating the sales cycle by reducing manual quoting time.
02
02
Optimize Manufacturing and Inventory Supply
The firm's growth to three storefronts and a factory necessitates superior operational control. Deploying an integrated Manufacturing Execution System (MES) and Inventory Management Platform will be essential. This system will link confirmed client designs directly to the factory floor for production, optimize the cutting and assembly processes, and provide real-time tracking of raw materials and hardware (including premium brands like Blum), ensuring production efficiency and minimizing waste.
03
03
Centralize Customer and Financial Relationship Management
To effectively manage a growing customer base and their financial offerings, a robust Cloud-Based CRM System is needed. This platform must centralize lead tracking, manage the scheduling of design and installation appointments, and efficiently administer the attractive 0% installment plan offered for up to two years. Centralization ensures personalized service quality is maintained during expansion and provides management with accurate sales forecasts.
